DO YOU HAVE WHAT IT TAKES TO BE A CHIEF CUSTOMER OFFICER?

There are quite several skills, attitudes and aptitudes that can be helpful for a CCO to have.

5 QUALITIES OF A CEO THAT MAKE THEM AWESOME AT THEIR JOB

If you were to narrow down the ideal qualities of a CEO to five items, what would you choose to include? Many would consider leadership, confidence, or communication: these are certainly important CEO qualifications. But do they make a good CEO? Maybe not: for example, according to research published in Harvard Business Review, confidence will make a CEO twice as likely to get hired, but it does not seem to impact how well they do the job.

[INFOGRAPHIC] 5 NECESSARY SKILLS AND TRAITS FOR THE MODERN CHIEF MARKETING OFFICER

Chief marketing officers (CMOs) need to make things less complex and respond to customer needs meaningfully, usefully and empathetically. Michelle Peluso, senior vice president of digital sales and the CMO of IBM shared those thoughts in a May 5 report aimed at offering CMOs a playbook for navigating marketing leadership through COVID-19.

BECOME A HUMAN RESOURCE DIRECTOR: STEP-BY-STEP CAREER GUIDE

A human resource (HR) director is a high-level executive who plans and implements budgets, policies and procedures related to staffing, labour relations, training, compensation and compliance. Many human resource directors manage a staff, although directors may handle more of these responsibilities hands-on at smaller organizations.

4 PROCUREMENT SUCCESS METRICS EVERY CPO NEEDS TO TRACK

Every member of an organization’s C-suite wants to know: How does procurement contribute to overall goals and strategy? To provide the answer, procurement teams must rely on metrics.

THE DIFFERENCE BETWEEN A KPI AND KRI IN BUSINESS MANAGEMENT

There is a question asked frequently in a large number of workshops: “What is the difference between a KPI and KRI?”

LINKEDIN CEO JEFF WEINER SAYS THESE 4 SIMPLE PRACTICES HELPED HIM GROW AS A LEADER

LinkedIn CEO Jeff Weiner is currently one of Glassdoor’s top-ranked leaders. Still, his management style took years to develop. As a Yahoo exec in the early 2000s, Weiner has said his approach was “intense.”

12 THINGS PRODUCT MANAGERS SHOULD DO IN THEIR FIRST 30 DAYS AT A NEW COMPANY

Ken Norton is a product partner at Google Ventures where he advises startups on product management and also helps organize workshops.

BRANDS NEED TO ADD NEW CHAPTERS TO THEIR CRISIS MARKETING PLAYBOOK

Marketers are learning key lessons as they navigate current economic conditions, many of which will likely remain part of their strategy in a post-COVID-19 world.

HR’S COMPELLING NEW ROLE IN RESPONSE TO THE CORONAVIRUS

The coronavirus pandemic has caused tremendous disruption in lives and in business, and human resources (HR) is key to supporting companies and catalyzing changes in the workplace. Organizations must rethink, reimagine and reconsider how they foster talent, deliver services and strengthen their organizations through a forward-thinking HR strategy - how they deliver the most compelling work experience.